Privacy Policy

1. Introduction

HoardStash ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information:

• Name and email address
• Shipping and billing addresses
• Phone number
• Payment information (processed securely by Stripe)
• Profile photos and bio information

Transaction Information:

• Purchase and sales history
• Item listings and descriptions
• Shipping and tracking information
• Messages between buyers and sellers

Usage Information:

• IP address and device information
• Browser type and settings
• Pages visited and features used
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our Services
• Process transactions and payments
• Facilitate communication between buyers and sellers
• Send order confirmations and shipping updates
• Provide customer support
• Send marketing communications (with your consent)
• Improve our Services and user experience
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Other Users: When you make a purchase or sale, we share necessary information (name, address) with the other party to complete the transaction.
• Service Providers: We use third-party services for payment processing (Stripe), shipping, and analytics.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to certain processing
• Export your data
• Withdraw consent for marketing

To exercise these rights, contact us at support@hoardstash.com.

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Services.

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@hoardstash.com